All orders are shipped by UPS. Please allow 5-7 business days for ground shipping .Your shipping charge will vary depending on the weight of your package. Please make sure someone will be available to sign for your package, otherwise your order may be returned to us. You will receive emails from UPS directly giving you updates on your package, please check your spam folders. Please allow 24-48 hours for your order to be shipped for tracking information to become available.
PLEASE NOTE THAT WE ARE UNABLE TO SHIP TO P.O. BOXES
Please review your order for accuracy prior to submitting. If you need to make a change to your shipping address once your order has been processed, please contact us and we will do our best to accommodate your request.
If an item runs out of stock before your order is processed, you will receive an email or phone call letting you know. We then will work with you to figure out how you would best like to sub out the missing product.
If item does not arrive within 2 weeks of placing order, please email or call DGK.
You can return any unworn, unwashed, unskated, or defective merchandise by mail (unless stated in the product description when purchased). Returns made within 30 days of order shipment date will be refunded to the original form of payment.
your order number and what was wrong with your purchase. He will get back to you with your options for return.
6351 Yarrow Drive Suite C
Monday - Friday between 9am - 5pm PST
TAX & TARIFFS:
All dgkallday.com purchases include U.S. sales tax as required by law. The tax rate is based on the delivery address of your purchase. The U.S. tax amount will appear on the Payment page during the checkout process. Any additional taxes required by your country will be the customers responsibility.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.